Safe Tread - Quality Non-Slip Products for Decking,  Flooring and Stairs.

Quality Non-Slip Products for Decking, 
Flooring and Stairs.

Manufactured in long-lasting GRP and
Guaranteed for 10 years.

Safe Tread 20th anniversary

Secure payment by Sage Pay.

01206 227 660

Contact Safe Tread

Safe Tread - Quality Non-Slip Products for Decking,  Flooring and Stairs. Anti-Slip Stair & Floor Safety Products Contact Us

FAQs

For further information, please contact us or call 01206 227 660.

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Contacting Us

What are the Safe Tread Buy On-line opening hours?

You can buy online from the Safe Tread website 24 hours a day.

Can I call to give you my order?

Yes, please call us on 01206 227 660,  8.30am to 5.00pm Monday to Friday.

Guarantees

Do you offer a product Guarantee?

Yes, Safe Tread anti-slip products come with a 10 Year Manufacturers Guarantee.

Should any manufacturing defects occur within 10 years of purchase, we'll replace free of charge.

Our no quibble, money back guarantee

If for ANY REASON you are not 100% satisfied with your purchase, we will either:-

Exchange it for another product or refund all monies paid, just complete our form, and we'll do the rest.

For added peace of mind, all of our anti-slip products are covered by our 10 year guarantee against any defects or manufacturing faults.

The following goods are exempt from the right to cancel: any items which have been made to your specification, such as non-standard sizes (cut to size products), colours/styles outside of the options listed on our website, any goods that have been installed or used unless they are faulty.

  • You can cancel your contract at any time and up to 14 days after the day of delivery. Use our Cancellation of Order form, or e-mail, fax, write, or call us.
  • Goods must be available for collection within 14 days of cancellation, complete with the original packaging. You must ensure that the goods are packaged adequately to protect against damage.

This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.

Returns Policy

Our no quibble, money back guarantee

If for ANY REASON you are not 100% satisfied with your purchase, we will either:-

Exchange it for another product or refund all monies paid, just complete our form, and we'll do the rest.

For added peace of mind, all of our anti-slip products are covered by our 10 year guarantee against any defects or manufacturing faults.

The following goods are exempt from the right to cancel: any items which have been made to your specification, such as non-standard sizes (cut to size products), colours/styles outside of the options listed on our website, any goods that have been installed or used unless they are faulty.

  • You can cancel your contract at any time and up to 14 days after the day of delivery. Use our Cancellation of Order form, or e-mail, fax, write, or call us.
  • Goods must be available for collection within 14 days of cancellation, complete with the original packaging. You must ensure that the goods are packaged adequately to protect against damage.

This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.

Delivery

Delivery Charges

Packing and delivery charges start at £11.76 inc VAT (most mainland UK postcodes) per consignment up to 20kg, and then calculated by weight and postcode. In some areas charges may be more.

You can check your current delivery costs in your basket, by entering your post code.

Where do we deliver to?

We provide to both business and home users and our speedy service despatches same day (for orders before 11am) across the UK. Longer lead times apply to custom or large orders.

For delivery outside the UK, please email or call 01206 277 660 for a quotation.

When will my items be delivered?

Place your order before 11.00 am for same day despatch. Usual delivery time is next day, but large orders could take between 2-3 days. For custom colours delivery is 1-2 weeks. If you require urgent delivery or more info please call: 01206 227 660. Delivery times are indicated on products.

How will my items be delivered?

Your order will be securely packaged and generally delivered by courier service.

Can I order Safe Tread products outside the UK?

Yes, we can deliver outside of the UK. Delivery costs depend on weight of product and your location. For more information and a delivery quote please call 01206 227 660.

If I am buying outside of the UK, do I have to pay UK VAT?

If a company is in the EU and can produce an official purchase order with a VAT number then we are able to exempt the tax. Otherwise there will be a VAT charge.

Problems

My items have arrived but there is a problem.

If there is a problem with the condition of the order on delivery, we ask you to refuse the goods. However, if you open the package and find that there is a discrepancy or any of the items are damaged after signing for it, please contact us at info@safetread.co.uk or call 01206 227 660 and we will be happy to assist you.

Buying

I have found a similar product at a lower price on another website.

We are confident that we offer the best value for money and pride ourselves on our top quality products. When choosing your stair or floor product supplier we ask that you compare our high quality against that of our competitors. A free sample service is available.

I want to make a large order - is there a bulk or trade discount?

Details of any bulk discounts can be found on product pages. However, for very large orders, please call for a discount quotation on 01206 227 660.

I need a custom size, can you cut to my sizes?

Yes, all of our products can be cut to size, most can be ordered online. Simply select the cut to size option in the blue purchase box on the right hand side of product pages. If prefer to order in imperial, sizes shown in your basket will be a metric conversion.

Alternatively please call to order your sizes: 01206 227 660.

Product info

Why buy Safe Tread Stair & Floor Products?

See each product overview for a lst of benefits.

What is the life expectancy of Safe Tread products?

Design life of 10+ years, subject to traffic analysis.

The life expectancy of any stair or flooring product will be dictated by the nature and volume of the traffic it receives.

Factors such as shoe type and material, weight of individual, non pedestrian traffic, and any contamination such as dirt or grit are all factors that will influence the natural wear and tear of the product.

How is the slip resistance of Safe Tread products tested?

By the Pendulum Test method.

Where are Safe Tread products manufactured?

Our anti-slip stair and floor products are manufactured by us in Great Britain.

Where can I use Safe Tread Stair & Floor Products?

Safe Tread products are suitable for domestic, commercial and industrial environments - for interior and exterior use. Our products are quick and easy to install, and can be applied to nearly any substrate.

What are Standard Duty or Heavy Duty products?

Our standard duty products are suitable for most applications and give many years of service under normal conditions. However, if your requirement is in a very high foot fall area such as a train station or hospital, or maybe the area is likely to be contaminated (muddy or frosty conditions), or you just want the most hardwearing - then our heavy duty products are for you. Standard Duty & Heavy Duty comparison.

What is the hardness rating of anti-slip products?

Hardness scale, standard duty, heavy duty, fine grit comparison.

What Grit Grades are available?

Grit grades options:

Stair Treads & Landing Covers: - standard duty medium grit, heavy duty coarse grit, fine grit - Grit grade comparison.

4mm Floor sheets  - standard duty medium grit, heavy duty coarse grit & fine grit - Grit grade comparison.

10mm Floor sheets  - standard duty medium grit, heavy duty coarse grit - Grit grade comparison.

Decking Strips / Step Strips - in medium grit and fine grit - Grit grade comparison.

Stair Nosing - in medium grit and fine grit - Grit grade comparison.

What are Safe Tread Products made from?

Safe Tread Anti-Slip Products are manufactured from Glass Reinforced Plastic (GRP), using isophthalic polyester or vinyl ester resins to ensure they are suitable for use in the harshest of environments, and incorporating quartz, aluminium oxide or silicon carbides for the anti-slip surface.

Are Safe Tread products weatherproof?

Very much so, Safe Tread products are designed and manufactured to withstand even the most extreme weather conditions.

How are Safe Tread products slip resistant?

All of our anti-slip stair, floor and grating products incorporate a gritted surface, ensuring outstanding slip resistance even in wet and oily conditions rated extremely low slip risk.

What does DDA compliant mean?

The DDA - Disability Discrimination Act, with particular reference to the visually impaired, indicates that all stairs accessed by members of the public should have a contrasting coloured nosing fitted to all step edges and in addition such stair nosing should provide a slip resistant surface, particularly when wet.

Safe Tread products comprehensively fulfil the requirements specified in the UK Building Regulations Act and the final stage of the Disability Discrimination Act to help create a safer environment.

Who do we manufacture stair and floor products for?

Our Safe Tread Factory produces anti-slip stair and floor products for industrial, commercial or home use. We supply across the UK to Marinas, Landscaping Architects, Local Authorities, Councils, Professional Landscapers, Landscape Industries, Garden Designers, Urban Designers, Interior Designers, Town Planners, Schools, Colleges, Breweries, Housing Associations, Residential Market, Statutory Bodies e.g.: English Heritage, National Trust, Leisure Organisations, Sports Grounds, Leisure Centres, Zoos, Farms and Parks.

Installation

How do I install Safe Tread products?

Safe Tread products are so versatile they can be applied to nearly any existing substrate and are quick and easy to install. Well within the capabilities of most maintenance departments, installation is accomplished with adhesives and/or a selection of mechanical fixings. It is a finished product so the areas can be used immediately.

We've produced a selection of PDF guides for maintenance, cleaning & installation of Anti-Slip products, also covering tools, fixings and PPE equipment. See our Safe Tread Installation Guides.

Do I need adhesive?

Sikaflex is an adhesive sealant and can be used to seal around the edge and stop water lying between the stair or floor products and the substrate (water will not harm Safe Tread products but can affect wood or metal substrates causing rot or rust).

Using an adhesive sealant also offers a secondary fixing in the event that the mechanical fixing should fail. Furthermore, use of Sikaflex will also help eliminate the drumming noise that can be created when fitting onto an existing substrate.

How much adhesive sealant do I need for Safe Tread products?

Adhesive requirement - a general guide for Safe Tread stair and floor products -

1 x 300ml tube is generally sufficient for:

1 x 2400mm x 1200mm anti-slip floor sheet,
3.5 linear metres of anti-slip stair tread cover,
5 linear metres of anti-slip stair nosing,
5 linear metres of anti-slip step strips.

Sikaflex adhesive sealant can be purchased from Safe Tread. See Installation Guides.

What type of screws should I use?

To create the best finish with your installation, we offer a wide range of coloured top, stainless steel, multi-purpose, countersunk, pozi screws.

We also stock:

Zinc yellow plated, rust-proof, self-cutting, countersunk, superdrive, screws.
Stainless steel, countersunk, pozi, self-tapping screws.
Stainless steel, flange head, pozi, self-tapping screws.
Black, stainless steel, countersunk, pozi, self-tapping screws.

On some products, where indicated, fixing screws are supplied FREE.

How many screws do I need for Safe Tread products?

We'll recommend the amount of screws you'll need when you buy Safe Tread products. You can purchase the amount required for each product or as packs separately.

On some products, where indicated, fixing screws are supplied FREE - we'll supply the correct amount (and a few more - just in case) to complete your installation.

Safe Tread Quality Assurance

Our approach to Quality Assurance

Quality Assurance is obviously of paramount importance to any client when entrusting an order to us and the biggest testimony to our high quality standards is that over 90% of our current business is from returning customers who have experienced our high quality product and service standards at first hand.

Having first achieved ISO 9001:2008 accreditation in 2002 our Quality Management System and associated procedures are now firmly ingrained into our everyday practices, this combined with the fact that many of our site operatives have been with us for over a decade means that stringent quality control has become second nature.

How environmentally friendly is Safe Tread?

We are ISO 14001:2004 Environmental Management System accredited.

Every employee is committed to fully implementing the instructions framed within the company Quality and Environmental Management System which has been drawn up in accordance with the requirements of ISO 9001:2008 and ISO 14001:2004 . This includes the need to maintain clear lines of communication with our customers and between ourselves at all times.

As part of our commitment to understanding and effectively managing the potential environmental impact of our activities we will:

  • Minimise and where reasonably practical eliminate any adverse impact on the environment.
  • Minimise the use of energy, resources and waste produced, in a safe manner.
  • Encourage the reuse and recycling of materials and ensure appropriate disposal of all waste.

We are determined that by implementing this policy and focusing on customer needs and the environment we all share, the names of Safe Tread and Sui Generis International will be synonymous with good practices across the industrial, commercial and domestic markets in which we work.

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Your feedback is very welcome!

As a company, we pride ourselves in the knowledge that we have never let our growth distract us from our core value of offering excellent customer service, no matter the size or nature of the job.

We are committed to providing the best quality products and service in all areas, from receiving your order by phone or online to manufacturing the product, packing it and delivering to you.

Read our recent testimonials - what our customers say about us.

We welcome your comments and suggestions, please contact us or call 01206 227 660.

Send in your installation photos

We welcome the opportunity to view your completed projects. Please email your photos of your installed Safe Tread Anti-Slip Products for the chance to win a prize if your photos feature on our website.

Still have questions not in our FAQ?

Call us on 01206 227 660 and our expert customer service team will be happy to help. Contact us.

 

Safe Tread Accreditations.